LKTYP is currently searching for a candidate to position of Head Usher. Reporting to the Front of House Manager, the Head Usher will supervise paid and volunteer ushering staff and will assist in providing proactive and effective customer service. This is a seasonal position from late September to May, with the possibility of extending into June depending on theatre rentals, consisting of weekday and weekday evening work.
KEY RESPONSIBILITIES:
- Supervise paid and volunteer ushering staff
- Ensure that school groups and patrons are seated in a safe, efficient and timely manner
- Assist with the deployment of ushering staff in order to establish smooth audience flow
- Assist with the training of volunteer ushering staff
- Assist with preparing seating plans for school performances
- Assist with managing customer service issues in the theatre, and in the lobby as needed
- Maintain clear and effective communication between the theatre and lobby
- Assist with the execution of appropriate health and safety, building security and emergency procedures
REQUIRED SKILLS:
- Prior ushering experience – excellent customer service skills
- Experience and enjoyment in dealing with children
- Strong communication and organizational skills
- Strong team player
- Positive, pro-active and personable
LKTYP is an equal opportunity employer, and encourages applications from all qualified candidates. Please forward a resume and cover letter by email, fax or mail by September 4th, 2008 to:
Head Usher Search
c/o Margaret Smith, Front of House Manager
165 Front Street East Toronto, ON M5A 3Z4
Fax: (416) 363-5136 Email: msmith@lktyp.ca Web: www.lktyp.ca
Due to time constraints, only those selected for an interview will be contacted. No telephone calls please.
LORRAINE KIMSA THEATRE FOR YOUNG PEOPLE (formerly Young Peoples Theatre) is the largest Theatre for Young Audiences (TYA) company in Canada and a significant institution in the Canadian professional theatre community. Over our 43-year history we have produced many of the most important works that now form the canon of plays for young audiences in this country. Learning is at the centre of everything we do and LKTYP is renowned as the showplace for presenting important TYA work developed elsewhere. In addition to being a producer and presenter of theatre, LKTYP has also been home to a year-round Drama School for youth since 1969. The aesthetic vision for LKTYP is one where three streams of performance are given importance. Firstly, the classics of children’s literature from around the world offer children membership in an ancient childhood, renewing in them the images and inspirations of our own lives as children. Secondly, contemporary works and vigorous new Canadian play development ensure continuing relevance to the real lives of kids. Finally, the Drama School creates theatre for youth by youth. At the centre of LKTYP’s artistic policy is a desire to have a positive and lasting impact on the emotional, social, and intellectual development of young people in order for them to grow into the unique and wonderful people they were born to be. At LKTYP we also believe that the more challenging, the more hostile, the more ‘isolated within-the-crowd’ our world becomes, the more we need art to help us interpret the universe, connect with each other, and imagine a better future. If adults need this, kids need it more.
