This is a part-time 6 month contract position with fluctuating hours; 15-24 hours a week.
March 2 – September 7, 2009
(Monday – Friday 5:00 pm-8:00 pm; Saturday 10:00 am-8:00pm; Sunday 10:00 am-4:00 pm)
Position Start Date: Monday, March 2, 2009
DUTIES AND RESPONSIBILITIES:
- Build customer loyalty by creating a positive experience through understanding and meeting customers needs quickly, professionally and accurately
- Responsible for sales: booking tickets, memberships, packages and other related Dancap products
- Work closely with Dancap Catering to sell Prix Fixe menu packages
- Contact customers through permission based outbound calling and recognize sales opportunities
- Listen effectively and answer customer questions while maintaining control and call structure
- General office duties – filing, photocopying, faxing and printing.
QUALIFICATIONS:
- A passion for the performing arts and the desire to be part of a vibrant new Canadian theatre company
- At least two years of experience in a customer service and sales environment
- TM Archtics or other ticketing system experience preferred
- Telemarketing experience preferred
- Computer literacy – Microsoft Word, Excel and the Internet
- Strong organizational and multi tasking skills
- Exceptional verbal and written communication skills
Please send your resume to onader@dancapproductions.com
We thank all those applicants that apply in advance and will only be responding to those qualifying candidates that meet our criteria. www.dancaptickets.com
