Job Posting: General Manager, Factory Theatre

Are you someone who is determined to bring your experience, energy and enthusiasm to one of Canada’s venerable cultural institutions?  Do you have keen financial acumen and experience in people management?  Do you have a track record of success in moving theatre companies forward?  Do you love theatre and are passionate about it?

 Factory Theatre seeks GENERAL MANAGER

Working together with the Co-Artistic Directors and reporting to Factory Theatre’s Board of Directors, the General Manager is the senior administrative leader, accountable for the operational functions of the organization, specifically all legal, contractual, human resources, and financial management and administration.

The primary responsibilities of Factory Theatre’s General Manager are:

Administrative Leadership

  • Developing sustainable, financially viable business plans and critical paths for each fiscal year
  • Working with Co-Artistic Directors to develop long term strategies to ensure the continuation and expansion of Factory’s work and mandate

Financial Management

  • Jointly with the Artistic Directors, developing annual budgets for presentation and approval by the Board of Directors
  • Monitoring, controlling and reporting on revenue and expenditures to ensure that approved budgets are maintained
  • Supervision of all financial matters, transactions and reports, including preparation of financial statements for the Board of Directors (delegating where appropriate)
  • Fundraising work with the Board and staff to develop and implement fundraising strategies


  • Working with the Co-Artistic Directors and Artistic Producer to prepare grant applications for all funding bodies
  • Compliance with federal, provincial and municipal legislation and regulations including required filings, remittances and reporting, particularly compliance with charitable regulations
  • Recommending/implementing procedural changes to improve the organizational health (financial and administrative) of the company
  • Maintaining relationships with banks, auditors, insurance brokers and others including the negotiation of agreements and contracts on behalf of the Theatre and the management of these areas

Human Resources

  • Responsible for all human resources functions for salaried and part-time operational staff, including personnel policies, documentation, contracts, records, and management of the group benefits program
  • Maintenance and issuing of employee records and all related government forms, filings and remittances (e.g. payroll deductions, Records of Employment, WSIB  and Employer Health tax, T4, T4As, T4ANRs supplementary and summaries)
  • Ensuring compliance with required employment regulations and legislation such as the Occupational Health and Safety Act and the Employment Standards Act
  • Act as liaison to Board of Directors regarding the business and producing affairs of Factory and staff representative on Board committees

Venue Operations

  • Accountable for all facility operations including: rentals,  repairs and  maintenance,  and security monitoring,  alarm,  fire  alarm  and  HVAC  systems and supervision of facility staff and subcontractors
  • Ongoing  management  of  client  relations  for  all  facility  rentals,  including  marketing, contracting,  guest and rental company liaison
  • Accountability for all patron services with senior customer relations responsibility, including hiring, training and supervision of Front of House & Events and Box Office Managers
  • Ensuring compliance in operations as they relate to the facility with all municipal, provincial and federal legislation including but not limited to: AGCO and licensing, Workplace Health & Safety, Ontario Fire and Building Codes, hazardous materials, Ontario’s AODA, etc.

Capital Needs

  • Jointly with Co-Artistic Directors, makes recommendations in respect to capital planning, acts as staff lead in all capital planning and projects
  • Development and management of capital budgets, accountability for expenditures
  • Manages maintenance and capital improvements in consultation with the Co-Artistic Directors

Candidate Profile
The ideal candidate for this essential role is a strong manager and motivator of people, someone who is dedicated to a job well done and who is open, empathetic, collaborative, with a great sense of humour.  Factory Theatre seeks an arts professional with strong understanding of the professional theatre community and a minimum of 7-10 years in theatre or arts management with specific skills and experiences including:

  • Financial management (budgeting, reporting, record-keeping and cash flow management)
  • Human resources (staff, volunteers and working with a Board of  Directors)
  • Public sector funding (including identification of potential funding sources/agencies, grant writing, negotiations, government liaison, reporting)
  • Experience in events or theatre producing in the non-profit sector, ideally in a venue
  • Stakeholder relations including identifying local and regional groups to grow new audiences
  • An understanding of or experience in marketing audience development – from planning to implementation
  • Private sector fundraising including plan development (targeting individuals, foundations and corporations), implementation and donor recognition would be ideal
  • Experience in office management and infrastructure from IT through administrative systems and a strong comfort and familiarity with technology
  • High professional standards with acute attention to details
  • Exceptional verbal and written communication abilities with a creative flair

Details:  Salary commensurate with experience with benefits including generous vacation and health plan

Applications: Please send resume with cover letter stating salary expectations in pdf format (please label the pdf with your name: SurnameFirstname.pdf) via email to:


Deadline for applications:  Wednesday August 6, 2014 at 5pm